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Right of withdrawal

If the customer who made a purchase www.vogliediboscomoretti.com is a consumer customer, he has the right to withdraw from the purchase contract, without indicating the reasons, within 14 days.

The withdrawal period expires after 14 days from the day on which the Consumer Purchaser himself or a third party designated by him, other than the carrier, acquires physical possession of the goods.

In the case of contracts relating to the delivery of multiple goods, ordered by the Purchasing Consumer in a single order and delivered separately, or of a good consisting of multiple lots or pieces, the right of withdrawal expires after 14 days from the day on which the Purchaser Consumer himself or a third party designated by him, other than the carrier, acquires physical possession respectively of the last product, or batch or piece.

To exercise the right of withdrawal, the Consumer Purchasing is required to inform Voglie di Bosco di Moretti Walter of his explicit decision to withdraw from the contract by registered letter with return receipt, addressed to ca Voglie di Bosco di Moretti Walter, Via delle Orchidee 2 / A, 05015 Fabro (TR), or by e-mail to the following e-mail address vogliedibosco@gmail.com.

To meet the withdrawal deadline, it is sufficient for the Buyer Consumer to send the communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If the Purchasing Consumer withdraws from the contract, he will be reimbursed all the payments he has made in favor of Voglie di Bosco di Moretti Walter, including delivery costs where applicable (with the exception of additional costs deriving from the possible choice of the Purchaser Consumer of a type of delivery other than the least expensive type of standard delivery proposed by Voglie di Bosco di Moretti Walter), without undue delay and in any case within 14 days from the date on which Voglie di Bosco di Moretti Walter received the notice of withdrawal. The refund will be made using the same payment method used by the Purchaser Consumer for the initial transaction, unless he has expressly agreed otherwise; in any case, the Purchasing Consumer will not have to incur any costs as a consequence of this reimbursement.

The refund can be suspended until the actual receipt of the goods.

If the Purchasing Consumer has already received the goods, he must return or deliver the goods to Voglie di Bosco di Moretti Walter, Via delle Orchidee 2 / A, 05015 Fabro (TR) without undue delay and, in any case, within 14 days from the day in to which he communicated the withdrawal to Voglie di Bosco. The deadline is met if the Purchasing Consumer sends back the goods before the expiry of the 14-day period.

The direct costs of returning the goods will be borne by the Purchaser Consumer.

The Purchasing Consumer is only responsible for the decrease in the value of the product resulting from the handling of the product other than that necessary to establish its nature and characteristics.

Exclusions

The right of withdrawal is excluded, as well as in cases where the customer is not a Consumer pursuant to the Consumer Code, or requires an invoice, or if the consideration does not exceed 50 euros, even in the case of:

order of Products that are likely to deteriorate or expire rapidly;
order of sealed Products that cannot be returned for hygienic reasons or related to health protection or that have been opened after delivery.
order of customized Products at the request of the Purchasing Consumer

The right of withdrawal is only applicable for Products purchased on the Website www.vogliediboscomoretti.com which can be returned to Voglie di Bosco and put back on the market without endangering the health of consumers.

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